Privacy Policy

Introduction

Chandna Foods values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or purchase our products.

Information We Collect

We collect various types of information to provide and improve our services:

Personal information (name, email, phone number, shipping address)
Payment details (processed securely via third-party payment gateways)
Order and transaction history
Device and browsing data (IP address, browser type, operating system)
Cookies and tracking technologies for website analytics

How We Use Your Information

We use the collected information for the following purposes:

To process and fulfill your orders efficiently
To communicate order updates, shipping notifications, and delivery confirmations
To improve website experience and personalize content
To send promotional offers and marketing communications (with your consent)
To comply with legal obligations and prevent fraudulent activities
To respond to customer service inquiries and support requests

Sharing of Information

We may share your information with trusted third parties in the following circumstances:

Payment processors to securely handle transactions
Shipping and logistics partners to deliver your orders
Legal authorities when required by law or to protect our rights
Service providers who assist in operating our website and business

We do not sell your personal data to third parties.

Data Security

We take the security of your personal information seriously and implement industry-standard measures:

Secure servers with SSL encryption for all transactions
Restricted access to sensitive information on a need-to-know basis
Regular security audits and updates to protect against vulnerabilities
Compliance with applicable data protection regulations

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Cookies Policy

Our website uses cookies to enhance your browsing experience:

Essential cookies for website functionality and security
Analytics cookies to understand how visitors use our site
Preference cookies to remember your settings and choices
Marketing cookies to deliver relevant advertisements

You can disable cookies in your browser settings, though this may affect website functionality.

Your Rights

You have the following rights regarding your personal data:

Right to access your personal information we hold
Right to correct inaccurate or incomplete data
Right to request deletion of your data (subject to legal requirements)
Right to opt-out of marketing communications at any time
Right to withdraw consent for data processing
Right to data portability

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Policy Updates

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the revised date. We encourage you to review this policy periodically to stay informed about how we protect your information.