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Terms & Conditions

Terms & Conditions

Welcome to Chandna Foods. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

Use of Website

  • Users must be at least 18 years old or using under parental supervision.
  • All information provided must be accurate and current.
  • The website content is for personal, non-commercial use unless authorized.
  • Unauthorized misuse of the website may result in legal action.

Product Information

  • We strive to ensure product descriptions, pricing and images are accurate.
  • Slight variations in color or packaging may occur.
  • Prices are subject to change without notice.
  • We reserve the right to discontinue products at any time.

Orders & Payments

  • Orders are confirmed only after successful payment.
  • We reserve the right to cancel orders due to pricing errors, stock issues or suspected fraud.
  • Accepted payment methods are listed at checkout.
  • All transactions are securely processed.

Shipping & Delivery

  • Delivery timelines are estimates and may vary.
  • Delays due to courier or external factors are beyond our control.
  • Customers must provide accurate shipping details.
  • Risk transfers upon successful delivery.

Returns & Refunds

  • Due to the nature of food products, returns may be restricted.
  • Damaged or incorrect products must be reported within 48 hours of delivery.
  • Refunds are processed after verification.
  • Final refund decision rests with Chandna Foods.

Intellectual Property

  • All content including logos, images, product names and text belongs to Chandna Foods.
  • Unauthorized reproduction or use is prohibited.

Limitation of Liability

  • We are not liable for indirect or incidental damages.
  • Products should be used as intended.
  • Customers are responsible for checking ingredient suitability.

Privacy Policy Reference

Please review our Privacy Policy to understand how we collect and use your information.

Governing Law

These terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of the appropriate courts in India.

Contact Information

For any questions regarding these Terms & Conditions, please contact:

Chandna Food Products Private Limited

Email: info@chandnafoods.com

Phone: +91 8920650305

Address: 3rd Floor, 24, Laxmi Rattan Market, Near Hardware Chowk, Faridabad, India